FOR CUSTOMER SUCCESS

Stop pulling reports.
Start running the book.

DataAgents stitches the product, billing, support, and CRM signals into one governed health score per account and pushes the next move into the CSM's Slack before the QBR is on the calendar.

CSM & CS OpsHealth, expansion, churn riskQBR generationSlack & HubSpot delivery
−47%
TIME ON MANUAL REPORTS
Hours a CSM used to spend pulling product + billing data into a deck. Now: zero.
+18%
EXPANSION REVENUE
Median lift from acting on platform-flagged expansion signals inside the active quarter.
2.4×
CHURN PREDICTION LEAD
Days of warning before a renewal goes red, vs the previous CSAT-only scoring.
THE CS LOOP

The four moves
your CSMs keep skipping.

Not because they are lazy, because the data lives in 7 tools, and rebuilding the picture for every account, every week, never makes the calendar.

MOVE 01

Spot the silent decline.

Logins down, feature usage flat, support tickets up, NPS quiet. The platform fires the alert before the renewal call gets weird.

MOVE 02

Prep the QBR in 4 minutes.

Auto-generated brief: usage trend, top 3 expansion vectors, blockers from support, and the recommended ask, all governed.

MOVE 03

Hand-off without losing context.

Onboarding to CSM, CSM to renewals, CSM to support. The same governed account thread carries every previous answer.

GOVERNED HEALTH · LIVE

One score, defensible.
Same number, every system.

ACCOUNTS · ACTIVE
418
healthy312
watch72
at risk34
RENEWALS · NEXT 90d
€2.41M
auto-renew€1.8M
at risk€420k
action drafted11 accts
EXPANSION · QTR
€612k
signals fired48
signals acted on34
conversion71%
QBRs · DUE
17
brief drafted17 / 17
avg prep time4 min
review SLAOK
For CS & renewals teams

Bring your top 10 risk accounts.
We'll fire the playbooks live.

Sandbox connection to your CRM and product analytics. The walkthrough ends with three drafted actions in your Slack.

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