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Sub-processors

Last updated: 10 September 2026

These are the third parties that may process data on our behalf when you use DataAgents. We list them so you can assess them before you connect a business system, and so a Data Processing Agreement can reference a concrete list rather than a category.

Where your data is hosted. The application services and the managed database that holds your account and business data run in the European Union, on Google Cloud’s europe-west4 region in the Netherlands. Authentication runs in the EU as well, on AWS’s eu-west-3 region in Paris. Data pipeline processing runs on OVH in France. We do not operate a US region.

A note on processing locations. Where this page says “See note”, the provider’s region is a deployment setting we are confirming rather than a value we can assert from memory. We would rather tell you it is being confirmed than publish a region that turns out to be wrong. Ask us and we will confirm the current region in writing for any provider on this list.

Infrastructure and hosting

ProviderPurposeDataLocation
RailwayCloud hosting and managed database for the platformAccount data, billing metadata, customer business dataEU — Google Cloud europe-west4 (Netherlands)
RailwayObject storage for the data lakeCustomer business data at restSee note
OVHCloud hosting for data processingCustomer business data during processingFrance
CloudflareEdge protection and content deliveryRequest metadata, IP addressesGlobal edge
VercelHosting for this websiteWebsite visitor request dataGlobal edge

Authentication

ProviderPurposeDataLocation
SupabaseAuthentication and session management for the DataAgents applicationAccount identifiers, email addresses, authentication credentials, session tokensEU — AWS eu-west-3 (Paris, France)

AI model providers

Your business data is sent to these providers for inference so the product can answer questions about it. DataAgents does not train models on your data.

ProviderPurposeDataLocation
OpenAIModel inference and embeddingsPrompt content, which can include your business dataSee note
AnthropicModel inferencePrompt content, which can include your business dataSee note
Google (Gemini)Model inferencePrompt content, which can include your business dataSee note
BasetenHosted model inferencePrompt content, which can include your business dataSee note

Payments

ProviderPurposeDataLocation
StripeSubscription billing and payment processingBilling contact and subscription metadata. Card details never reach DataAgents systems.Global, under Standard Contractual Clauses

Communications

ProviderPurposeDataLocation
ResendTransactional and notification emailRecipient address and message content. Report emails can contain your business data.See note
SlackAlert and report delivery, and inbound chatAlert content, including metric valuesYour own Slack workspace
Microsoft TeamsInbound chatChat contentYour own Microsoft tenant
WhatsApp (Meta)Inbound chatChat contentMeta infrastructure
TelegramInbound chatChat contentTelegram infrastructure

Analytics and monitoring

ProviderPurposeDataLocation
PostHogProduct and website analyticsUsage events, account identifiers, IP addressSee note
SentryError monitoringStack traces and request contextSee note

Changes to this list

We update this page when a sub-processor is added or removed. If you have a Data Processing Agreement with us, the notice period in that agreement applies. Write to [email protected] to be notified of changes, or to raise an objection to a specific sub-processor.

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